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Checklist against an accredited standards programme

What to Ask an Event Production Vendor About Safety Standards

Ask which published standards the vendor works to, who on the crew is responsible for rigging and power, and what the plan is when something fails. The entertainment technology industry has an ANSI-accredited standards programme, so a vendor who cannot name any standard is telling you something useful.

What this page recommends

Put the eight questions below to any vendor handling rigging, temporary power, or overhead load, and get the answers in the contract rather than in a phone call.

Short answer

Ask which published standards the vendor works to, who on the crew is responsible for rigging and power, and what the plan is when something fails. The entertainment technology industry has an ANSI-accredited standards programme, so a vendor who cannot name any standard is telling you something useful.

There is a real standards body, and most buyers have never heard of it

Event production sits in an unusual position. It involves overhead loads, temporary power distribution, and structures assembled in hours by crews who may never have worked together, and yet the buyer is usually a marketing or events team with no technical background.

The industry does have published standards. The Entertainment Services and Technology Association runs the Technical Standards Program, which it describes as the only ANSI-accredited standards programme dedicated to entertainment technology. It is built by over 350 volunteer experts drafting American National Standards covering areas including rigging and power.

A buyer does not need to read those standards. A buyer needs to know they exist, because it converts a vague question about safety into a specific one that a competent vendor can answer immediately and an improvising one cannot.

Eight questions to ask before signing

Ask all eight. The pattern of answers matters more than any single one.

  1. Which published standards does your crew work to for rigging and temporary power?
  2. Who on site is the named responsible person for overhead load, and what is their qualification?
  3. Will anything be suspended above people, and if so what is the secondary retention?
  4. Who performs the pre-show check, and is it recorded?
  5. What is the plan if the venue's power is not what the site survey said?
  6. Has a site survey been done, and may we see it?
  7. What is the crew's maximum working day on this call, and who calls a halt?
  8. Who holds the insurance, what does it cover, and may we see the certificate?

How to read the answers

The distinction that matters is between a vendor who has a process and a vendor who has confidence.

Question areaA reassuring answer sounds likeA concerning answer sounds like
StandardsNames a specific standards programme or document and can say what it covers"Everything is to code" with no code named
Named responsibilityNames a role and a person, and says what happens when that person is unavailable"The whole crew is experienced"
Overhead loadDescribes secondary retention and what is and is not flown over peopleTreats the question as unusual
Pre-show checksDescribes a written check that someone signsDescribes checks as continuous and informal
PowerDescribes a site survey and a contingency if supply differsAssumes the venue's information is correct
Stopping workStates plainly that any crew member can stop the jobLocates that authority only with the client or the schedule

Why this matters even for a small show

The instinct is that standards are for arenas and that a fifty-person conference room does not need this conversation. The physical risks do scale down, but two things do not: a small show is more likely to be crewed by people who have not worked together, and more likely to be scheduled with no margin.

Those are precisely the conditions where a written pre-show check and a clear stop-work authority do the most work. They cost nothing to ask for at contract stage and are close to impossible to introduce on the day.

Sources

The standards programme referenced above:

These are independent sources. They are not affiliated with this publication and nothing was paid for their inclusion. Requirements change; confirm the current text at the source before relying on it.

Related resources

Affiliated projects covering event production:

Questions people ask about production safety standards

Is ESTA a regulator?

No. It is a standards-developing organisation. Its Technical Standards Program is ANSI-accredited and produces American National Standards, but enforcement of workplace safety rests with the relevant regulator and the venue, not with ESTA.

Do I need to read the standards myself?

No. The point of asking is to find out whether the vendor works to any published standard at all, which is a question you can evaluate without technical knowledge.

What if the vendor cannot name a standard?

It is not automatically disqualifying, particularly for a small vendor, but it makes the other questions more important, especially the ones about named responsibility and stop-work authority.

Does the venue not handle all of this?

Venues vary enormously. Some have in-house technical staff who control rigging and power entirely; others hand over an empty room. Establishing which one you have is part of the site survey question.

Editorial boundary

This page lists questions a buyer can ask. It is not a safety inspection, does not certify any vendor, and does not substitute for the responsible competent person on site.

This page is informational. It is not legal, medical, mental-health, immigration, financial, or professional advice.